Overview
We have a final sale refund and returns policy, which means once you have finalized a purchase through SkyCity Music, your purchase, no matter the product, is not eligible for a money-back return nor an exchange of the product(s).
Due to newly regulated recommendations by the Centers for Disease Control and Prevention (CDC), we will no longer accept any exchange of products, under any circumstances. You can contact us at info@skycitymusic.com for the best possible recommendation for your individual situation that does not include the solution of a refund or exchange under any circumstance. All SkyCity Music clothing items come true to size, unisex fitting, so it is highly suggested to order according to your normal sizing. All clothing and accessories are non-returnable and non-refundable.
Unfortunately, we cannot accept returns on sale items or gift cards.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@skycitymusic.com and send your item to:
SkyCity Music
1415 Hwy 85 N Suite 310-345
Fayetteville, GA 30214
Need help?
Contact us at info@skycitymusic.com for questions related to refunds and returns.